- Chris S, Durham
Your Solution for the Unexpected.
ARCO Restoration, Inc. provides immediate and complete disaster restoration and reconstruction services for your home or business with an unsurpassed commitment to quality and customer satisfaction. We specialize in water, wind, temporary weatherproofing/board-up services as well as fire and smoke damage restoration in both residential and commercial structures. Our services are available 24 hours a day, 7 days a week, 365 days a year, offering immediate response to better serve you in your time of need. ARCO's first priority is to protect and secure your property from further damage. We have the equipment and experience necessary to handle even the most challenging situations.
- Storm Damage
- Water Extraction
- Structural Drying
- Fire Damage & Smoke Deodorization
- Emergency Board Up & Weatherproofing
- Lead & Asbestos Abatement
- Mold Remediation
- Vehicle Impact Repair
- Large Loss Consulting
- Contents Cleaning & Storage
The restoration and reconstruction processes can be overwhelming. Our highly trained staff will walk you through these processes and work closely with your insurance company to ensure a seemless and swift repair.
Hear more about current events, safety tips and ongoing projects at the ARCO Blog.
Part of ARCO 's mission is to touch the lives of others and restore hopes as well as homes.
What our customers say...
After our house sustained serious wind damage, ARCO did a great job fixing the siding, fascia and eaves. They were very responsive and responsible. I would definitely use their services again.
ARCO did an amazing job after my busted water pipe floated my family room. They are high quality and provided great customer satisfaction.
ARCO worked directly with my insurance company and I did not have to hassle with any of this. I highly recommend them.
- Michael R, Chapel Hill
ARCO was a pleasure to work with and does great work. The staff was friendly, prompt and professional. The work was done quickly and above my expectations.
- Delores R, Durham
Within a couple hours of calling our insurance company early that morning Eric, Jon, and Rob were at our door...they stayed until well after 7pm that night ensuring our damage had been contained. Despite the fact that it was a Friday and the labor intensive work stretched into the evening they were courteous, professional, and patient with all of our questions and concerns.
- Todd and Marchela G, Raleigh
ARCO is amazing. We had a flood a few months ago that destroyed our whole first floor, kitchen and living room. ARCO showed up so quick and got right to work. John was so helpful working with our insurance company, and all the men doing the repairs treated our home with such respect and were always very professional. They became like friends as we saw a lot of each of them for several weeks, we are glad to have our home restored now though and are so happy we went with ARCO. The repairs are truly beautiful and it really does look better than before.We didn't have any problems with them and would recommend them to anyone who is in the horrible situation we were.
- Nick & Megan G, Durham
The work ARCO did in my home in Cary NC was done timely and professionally. This was the first time I filed an insurance claim in my 40+ years of paying for my homeowners insurance, so I did not know exactly what to expect. The team of people sent to do the work arrived on time and worked very hard throughout the day for over 1 week to restore my home to its new condition. I am a disabled person, and the team understood that, and they did all they could to help make this process smooth.
- Janet B, Cary
Arco Restoration rebuilt my house after it was struck by lightning and caught on fire. They were very professional and kind during this difficult time in my life. I felt very informed and well taken care of during the whole process. They also built my house back just the way it was and better. I would highly recommend Arco Restoration to anyone!
- Dorothy K, Raleigh
ARCO Restoration is one of the best organizations I've encountered in this area. They do outstanding work with a courteous and experienced staff. I always appreciate their recommendations and I would recommend their service to anyone.
- Wesley O, Apex
Lisa and I were in shock and had no clue where to begin after the fire but with ARCO’s help and assistance the process went really smooth and made our lives easier. We are so glad Mark and ARCO were there for us! We would highly recommend ARCO to anyone needing any of their services which include Fire-Water-Wind and Mold.
- Lee & Lisa H, Wilson
One word...Angels. Arco restoration by far is the best contracting companies anyone will ever come in cotact with. From the first phone call from the coordinator, Renee to the final handshake of the project manager, Rob, you will be in the best possible hands to ever have your home put back better than the damage ever caused. My husband and I are very grateful to ALL the people involved that put our kitchen back together and we could not have done it without you: Renee, Allen and Chad, Doug and new dad Jon, John K. and Mike and Louis. Top notch, and thank you very much.
- Helen N, Smithfield
"Our neighbors and family have been really impressed by the quality and speed of ARCO’s work. Our first experience with ARCO was the night of the fire when our lives were flipped up side down. They made us feel like we were family and have during the whole process. There are several things that have impressed Lisa and I during the rebuilding process but the most important is the quality of the work from all the people working together towards one goal—to get us back HOME! "
- Lee & Lisa H, WIlson
Woke up to a flooded kitchen where water was just bubbling up our kitchen floor. Arco Restoration not only made out to our home on the same day we had them repair all the work that was affected by the water damage. Our kitchen looks brand new. We got to pick out our flooring, paint coloring to name a few great asset Arco had to offer us. The turn around time was also impressive we had our kitchen back up and running within a couple of weeks. Thank you Arco for making our lives easier during a disater that took place in our home.
- Ally E, Garner
My mother-in-law had a tree fall on the roof of her house and limbs punctured the roof in several places. Mark Adams, area manager out of Wilson NC, worked with my mother-in-law to take care of the problem. Arco didn't just do a good job, they did an excellent job in repairing the roof, porch and all siding that was damaged. Mark and Dollie made sure that she was satisfied. I would highly recommend Arco for any job you might have, be it an emergency or any kind of restoration.
- Paul F, Wilson
Arco Restoration and their employees are experts at what they do. They make the process of restoring your home for you and your family their top priority. They are detailed oriented and keep you informed throughout the whole process. Their goal is to make your home BETTER than it was before! Special thanks to Jay, Renee, Rob and the whole crew who worked on my home.
- Angela H, Wake Forest
Arco repaired damage to our house from an ice storm. They were efficient and friendly. The work was done in a timely and professional way and looks excellent. I would highly recommend Arco.
- Andrea S, Durham
From the very first phone call, through the very end, Arco was completely professional. They were understanding and very knowledgeable. I had a plumbing disaster and they knew exactly what needed to be done. I highly recommend their services and now I know who to call with any restoration needs. Thanks Mark and Dollie!
- Susan, Wilson
I called Arco Restoration due to a bathroom leak which caused ceiling damage over my kitchen. They came highly recommended by others and quickly responded to my situation. The needed repairs were assessed and completed in a timely and professional manner. Very nice people to work with.
- Kathy C,
Both Kevin and John were punctual, courteous, and very mindful of my hardwood floors. It was evident they sent seasoned professionals to handle the job, which was much appreciated. Thanks again for a job well done.
- S Roberts, Raleigh
We are very pleased with the results and agree with your motto "Making it Better Than Before". The floor looks amazing and definitely better than before. The staff did a super job. Kudos to everyone on the job....they should all be commended.
- Michele Z, Raleigh